If your service has been disconnected for nonpayment you must make your payment (by phone, online or in-person) and report that payment/receipt number to our office by calling 318-673-5510 or texting 318-524-8794. For same day reconnection payment must be reported by 1 pm.
You may sign up for automatic payments by logging into your web portal account and signing up for autopay with a debit/credit card or directly from a bank account. A $3.25 convenience will be added and payable to our third-party vendor.
You may sign up for automatic payments by logging into your web portal account and signing up for autopay with a debit/credit card or directly from a bank account.
You may make a payment by logging into your web portal account and selecting the Pay Now by eCheck option and entering your bank account information. There is no fee for this option.
Pay your bill by mailing in your payment to the following address: Shreveport Water & Sewerage Department, P.O. Box 30065, Shreveport, LA 71153- 0065. To ensure proper credit, please include your account number on your check or money order.
Pay your bill anytime by calling 318-673-5510. You may follow the prompts for payment once connected to the Interactive Voice Response (IVR) System. Please have your credit/debit card information available. A $3.25 convenience will be added and payable to our third-party vendor.
You may pay your bill in person at Government Plaza, 505 Travis Street, Shreveport, LA 71101 with cash, check, or money order. Pay your bill at CheckFree locations throughout the parish with any form of payment.
You may request a payment agreement by calling 318-673-5510. Payment agreements are designed to assist customers with a past-due balance. They require a 25% deposit of the total agreement amount along with 4 equal payments of the remaining balance.
