You may request a payment agreement by calling 318-673-5510. Payment agreements are designed to assist customers with a past-due balance. They require a 25% deposit of the total agreement amount along with 4 equal payments of the remaining balance.
You may request a payment extension by texting 318-524-8794.
The Shreveport Water Assistance Program (SWAP) is designed to aid and assist eligible households with water and sewer bill payments.