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  1. Home
  2. Pay My Bill
  3. Divisions
  4. Customer Service
  5. Resources

  1. Home

  2. Pay My Bill

    1. Service Reconnection After Nonpayment Shutoff
    2. Online Payment Options
      1. Bank Account Autopay
      2. Debit / Credit Card Autopay
      3. Free Autopay From a Bank Account
      4. Free One Time Draft From a Bank Account
      5. One Time Payment
    3. Pay by Mail
    4. Pay by Phone
    5. Pay in Person
    6. Payment Assistance Options
      1. Payment Arrangement
      2. Payment Extension
      3. Shreveport Water Assistance Program (SWAP)
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  3. Divisions

    1. Administration
    2. Customer Service
    3. Environmental Services
      1. Air Quality
        1. Air Quality Information
        2. Ozone Improvement
        3. Ozone Level
      2. Drinking Water Quality
      3. Brownfields Programs
      4. Cross Lake
      5. Storm Water Section
      6. Industrial Pretreatment Program
    4. Field Operations
      1. What is an Emergency?
    5. Wastewater Treatment
    6. Water Purification
      1. Water Master Plan (PDF)
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  4. Customer Service

    1. Account Summary
    2. Average Winter Consumption
    3. How to Read Your Water Meter
    4. Make a Payment
    5. Shreveport Water Assistance Program (SWAP)
    6. Start New Service
    7. Stop or Transfer Service
    8. Water & Sewer Rates
    9. Water Leak Information
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  5. Resources

    1. Consent Decree
    2. Contact Customer Service
    3. Cross Lake Water Levels
    4. FAQs
    5. How to Start New Service
    6. Pay My Bill
    7. Payment Assistance
    8. Read My Water Meter
    9. Register My Account
    10. Report an Issue
    11. Water & Sewer Rates
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Contact Us

  1. Shreveport Water & Sewerage
    505 Travis Street
    Suite 320
    Shreveport, LA 71101


    Phone: 318-673-5510


    Staff Directory

Quick Links

  1. Consent Decree
  2. Customer Service
  3. Water Master Plan (PDF)
  4. Water Purification
  5. Field Operations
  6. Wastewater Treatment
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